I swear these days why have warranties? With the cost of shipping and the hassle involved makes it almost not worth the trouble. I mean shipping a heater with broken glass (Oscars love to see how fast they can do this) or in this case a airpump there has got to be a way to make life less stressful, It 's amazing anyone lives past 30 these days. I know companies cannot afford to give away product but if the item is defective should the cost not fall on them to pay shipping? There I've vented I feel much better.