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Results 1 to 10 of 12

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  1. #1

    Join Date
    Oct 2012
    Location
    Montana USA
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    Default Why Have Warranties???


    0 Not allowed!
    I swear these days why have warranties? With the cost of shipping and the hassle involved makes it almost not worth the trouble. I mean shipping a heater with broken glass (Oscars love to see how fast they can do this) or in this case a airpump there has got to be a way to make life less stressful, It 's amazing anyone lives past 30 these days. I know companies cannot afford to give away product but if the item is defective should the cost not fall on them to pay shipping? There I've vented I feel much better.

  2. #2

    Join Date
    May 2012
    Location
    London, UK
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    Merry Christmas - Cliff   Merry Xmas! - Sandz   H'agassizii a lovely christmas! - ScottishFish   Thanks!  Merry Christmas to you, too! - KevinVA   Merry Christmas - mommy1   
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    Default


    0 Not allowed!
    I agree. I recently looked into a cannister filter warranty that had a broken part inside it (couldn't get to it) but apparently that's "not covered" - WHAT? WHY?

    I give up with them. The best thing is to buy from an independent store that looks after its customers. That is worth well above any warranty.
    "Somewhere, something incredible is waiting to be known." Carl Sagan

    ~ 350 Litre Tank Journal ~ ~ 30 Litre Tank Journal ~

  3. #3

    Join Date
    Oct 2012
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    Default


    0 Not allowed!
    Oh Yeah your suppose to read all the fine print. I may be wrong but someone mentioned hagen only covers to pump motors on filters? The shipping cost are just crazy, I live in a place where the nearest decent fish store is 100 miles away each way so I have to mail order allot. I keep two backups for almost everything.

  4. #4

    Join Date
    Dec 2012
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    Europe
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    Default


    0 Not allowed!
    Speaking about warranties.. what always amazes me is that the exact save device/whatever has different warranties around the world. Most insane example I've ever seen is Nikon binoculairs. Over here you get the legal minimum which is 2 years now. In the states the exact same pair comes with 10, 25 or even lifetime guarantee!

  5. #5

    Join Date
    Sep 2006
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    0 Not allowed!
    I have had Marineland replace heaters in the past with a simple email and a photo of the receipt or numbers off the heater. One time they just sent me a replacement. The second time they asked for the heater, which I did not send to them. So many people run a scam that I suppose they wanted some proof but what they pay for these heaters, it's only good business for them. If we pay $30, it probably cost them $2.

    Glass heaters would never work with large bodied fish.

  6. #6

    Join Date
    May 2012
    Location
    London, UK
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    Default


    0 Not allowed!
    Quote Originally Posted by Lady Hobbs View Post
    Glass heaters would never work with large bodied fish.
    I wasn't aware of this (good job I don't have oscars!) - what do you use for a heater instead of the classic ones? In-line heaters?
    "Somewhere, something incredible is waiting to be known." Carl Sagan

    ~ 350 Litre Tank Journal ~ ~ 30 Litre Tank Journal ~

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