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Results 1 to 10 of 14

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  1. Question Customer Questions!


    0 Not allowed!
    I work at a local independent pet store. We have a small fish room and one separate 40 Gallon cube saltwater tank. Myself and three other people are in charge of maintaining this tank, which I was surprised at how simple this actually is to do.

    Lately I've been doing as much research as possible on saltwater, not because I want a tank. I know I'm not ready. But because I often have customers interested in saltwater or have saltwater tanks they are having issues with. In these situations I frequently end up calling the manager of another one of our locations who is our salt fish guru really. I simply hate being so helpless in these situations.

    There's the back story. Today I had a customer who wanted his salt water tank tested. His ammonia read at 2.0, and his phosphates were off the chart! In the tank we have at the store, we only test nitrate, nitrite, ammonia, and phosphate and I know we just want everything at 0 at all times. He did not mention having any issues with algae. He has a 75 Gallon Reef with two clowns, a "Dory" fish as he said, a clean up crew of hermit crabs and clams and a Foxface. He told me he feeds once a day.

    I called the manager at the other store. She told me his phosphates could be depleting the oxygen in the tank, therefore making the fish stressed and causing them to produce more ammonia. She said he may be using tap water and we should test his tap water. She also said that he very likely is overfeeding.

    This customer was adamant that he does not overfeed. He also told me he has an RO system. I suggested he bring in a sample of the water straight from his RO. He also uses well water. So for those of you more experienced with salt water than I am, what do you think the issue is? He will be coming in later this week and I'd like to have more ideas to throw out to him.

    Thanks guys! And by the way, I've learned a lot from just reading around this forum. What a great resource!
    3 Gallon Planted Betta Tank
    4 gallon planted Aqueon Evolve Dwarf Puffer Tank

  2. #2

    Join Date
    Jul 2009
    Location
    Ontario, Canada
    Posts
    3,925

    Awards Showcase

    Why thank-you - Cliff The grammar crab has you in its grasp! D: - Trillianne Thanks for the clarification - Mith A few clown for the fellow SW clowns. :D - ILuvMyGoldBarb sorry about your angelfish - smaug 
    Many cultures donw through the ages have known that Ice cream is the perfect band-aid for all occasions. ~  Sorry for your loss. - 850R Here's some Christmass Cheer, Happy Holidays Sheamurai - Cliff merry xmas, keep good care of him - genocidex Beer! The perfect gift for any occasion - Merry Chrismas! - 850R I'm glad your here and a active forum member - Cliff 
    penguin for a friend XD - genocidex Thanks for the help with that spammer !!! - Cliff Thank you for the kind words - Cliff Merry Christmas - Cliff To help you re-stock the tank - Cliff 
    Discus and Beer! - Sandz To Discus Days!!! - JudiJetson For very clear advice! - houdini56 Happy Holidays! - Rue Happy Easter! - Slaphppy7 

    Default


    0 Not allowed!
    What is he using for filtration? How long has the tank been running?

    If he has ammonia readings, his tank is not cycled yet.
    It sounds like he needs to culture a population of bacteria in his filter/live rock, and get the tank cycled.
    20gal long planted community

  3. #3

    Default


    0 Not allowed!
    +1 to the above

    Either the tank is not cycled, or something was changed to cause a spike
    If you take your time to do the research FIRST, you can successfully set-up and keep ANY type of aquarium with ease.
    "Not using a quarantine tank is like playing Russian roulette. Nobody wins the game, some people just get to play longer than others." - Anthony Calfo
    Fishless Cycle Cycling with Fish Marine Aquarium Info [URL="http://saltwater.aquaticcommunity.com/"]

  4. Default


    0 Not allowed!
    I know he said he had a canister filter. He said his tanks been up "for years". He did just introduce an anemone, but that wouldn't do it would it?

    I was always under the impression that you could still get ammonia when a tank was cycled? Just from overfeeding, a fish dying, or too many new fish? Is that incorrect?
    3 Gallon Planted Betta Tank
    4 gallon planted Aqueon Evolve Dwarf Puffer Tank

  5. #5

    Default


    0 Not allowed!
    No, you are correct. Too much bioload added too quickly, a decaying corps, and/or a LOT of fish food added in one shot (a lot more than normal) can all give you a ammonia spike. That's what I was trying to get at when I meationed about something changing in the tank

    But for a spike of 2.0ppm, I would guess it must have been something big that changed

    It's not all that different from FW that way

    I would be curious about the rest of his paramaters as well.

    With water quality that poor, his anemone won't last long at all, poor thing


    Edit: anemones don't have a large bioload (unless you are overfeeding it) so I do not think that would cause a spike at all
    Last edited by Cliff; 02-19-2012 at 04:25 AM.
    If you take your time to do the research FIRST, you can successfully set-up and keep ANY type of aquarium with ease.
    "Not using a quarantine tank is like playing Russian roulette. Nobody wins the game, some people just get to play longer than others." - Anthony Calfo
    Fishless Cycle Cycling with Fish Marine Aquarium Info [URL="http://saltwater.aquaticcommunity.com/"]

  6. Default


    0 Not allowed!
    Quote Originally Posted by Cliff
    No, you are correct. Too much bioload added too quickly, a decaying corps, and/or a LOT of fish food added in one shot (a lot more than normal) can all give you a ammonia spike. That's what I was trying to get at when I meationed about something changing in the tank

    But for a spike of 2.0ppm, I would guess it must have been something big that changed

    It's not all that different from FW that way

    I would be curious about the rest of his paramaters as well.

    With water quality that poor, his anemone won't last long at all, poor thing


    Edit: anemones don't have a large bioload (unless you are overfeeding it) so I do not think that would cause a spike at all
    Ah okay! I understand now :)

    Yeah, I only tested his water for phosphates, nitrates, nitrites, and ammonia. Nitrates and Nitrites were 0. I was really kind of expecting to see some Nitrates.

    Poor anemone :(
    3 Gallon Planted Betta Tank
    4 gallon planted Aqueon Evolve Dwarf Puffer Tank

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